Checking-In
You have arrived!
– Relax, Enjoy a nice cold drink and Get Comfortable!
Care and Use
– Although we may provide a starter supply of toiletries and amenities (such as toilet paper, dishwasher detergent, and dish-washing liquid, etc.) as a courtesy, we have no obligation to replenish those items. Additional supplies are your responsibility.
– Guest may not place wood, paper, or any other combustible materials in any gas fireplace.
– Please DO NOT PUT ANYTHING down the garbage disposal. Our water system cannot handle a massive amount of food in the pipes. This will cause the sink and dishwasher to back up.
– Please do not flush any sanitary products or baby wipes or any other foreign material down the toilet.
– Candles are not permitted to be used on the Property (including the pool), without the express written permission of Hidden Leaf. If we provided our express written permission to use candles, they must be contained within a glass or similar vase to prevent wax leakage and damage to the Property. Use of LED candles are encouraged.
– Guest may not make any alterations to the Property or its improvements, furniture, equipment, or other furnishings.
– Guest must treat the Property with the same care as they would use with their own residence. You must maintain the Property in as good a condition as you received it, including but not limited to:
- keeping the Property safe and clean.
- not causing or permitting any unsafe or unsanitary conditions in the area surrounding the Property.
- disposing of all ashes, rubbish, garbage, and other waste in the provided trash receptacles.
- properly securing lids on trash receptacles at all times.
- not leaving trash on porches, decks, or any other exterior location.
- refrain from taking glass containers onto the exterior areas and near the pool.
- not destroying, defacing, damaging, or removing any part of the Property or rendering inoperable any smoke detector.
- putting furniture back where originally found, not removing protective covers from living room sofa or any furniture
– We reserve the right to charge you for any damages or excessive cleaning required as a result of your behavior. Such damages include, but are not limited to, stains from blood, alcohol, food, candy, liquid, makeup and/or other permanent products; broken, burnt or torn furniture; missing furniture; broken, burnt or damaged tiles, glass, wall paint or wood; theft or damage from guests failing to properly lock the front gate and/or their rooms, removal of covers from the sofas. In the case that such damage occurs, you will be charged an Excessive Cleaning Fee of $350 USD and/or a Property Damage Fee of $75 USD penalty plus the cost of whatever materials are required to repair the damage.
– The following celebration items are NOT permitted at the Property: bird seed, rice, confetti, confetti cannons, party string, Chinese sky lanterns, balloons, sparklers, strobe lights or fireworks. These items are a danger to the Property, our neighbors, wildlife, and other guests. If these items are used, you will be charged a fee for each illegal item.
– Events are not permitted at the Property, without the express written permission of Hidden Leaf. Rental of the Property does not include the use of the Property for an Event. “Event” is the hiring of musical entertainment, professional catering, photographers, production crew, models, rentals of music or entertainment or lighting equipment, among other event services, and the entertaining of more than 5 Visitors at the Property. No music / entertainment equipment must be installed or brought to the Property during the Rental Period. Guest agrees to use the provided speakers on the Property. Should you hold an Event on the Property, without the express written permission of Hidden Leaf, you will be charged a non-refundable penalty of $3,000 USD, in addition to forfeiture of the Security Deposit.
In the event Hidden Leaf provides its express written permission for you to host an Event, you will be bound by the additional terms outlined in the Event Rental Terms more fully described below.
Off-limit Areas
– Please do not attempt to open any locked cabinets or doors.
– Do not open any electrical panels under any circumstances.
Damages and Security Deposit
– We understand that accidents happen and kindly request that you report any accidental breakages or damages.
– In the event of damage to the Property, or its contents exceeds the security deposit, the cost to repair or replace will be billed to you.
– Guest must promptly notify us of the need for replacement of or repairs to any stove, fireplace, hot tub, smoke detector, or other appliance or fixture at Property, and any other problems with or at the Property.
Neighborhood and Noise Levels
– Our neighbors live here full time. Please minimize noise between 10PM and 8AM to ensure our neighbors can enjoy a night of undisturbed sleep.
– Amplified music past 10PM is not permitted. Any music or other entertainment past 10PM must be acoustic and at reasonable “late evening” levels below 40 decibels. Lightshows past 10PM are not permitted.
– Guest and other occupants agree to conduct themselves throughout their stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints from police, neighbors, or neighborhood.
– If you encounter any issues with our neighbors, please notify us as soon as reasonably possible.
– If any neighbors report excessive noise past 10PM; (1) You will be charged $100 for the first complaint and $200 for each additional complaint, (2) your vacation rental Terms could be terminated, and you’ll be asked to leave the Property. Should this happen, it will result in a loss of the rental amount.
Parking
– Enter through the double gates, please drive down past the Garden bar and park your vehicle in the designated space by the casita.
– In the event you need to park on-street, please keep our neighbors in consideration and ensure that you don’t block access to their properties.
– Guest is responsible for their own vehicle, including (but not limited to) damage or additional wear and tear resulting from coastal driving (if applicable) and related hazards thereto, and towing or other charges. We do not provide towing or roadside assistance reimbursement, regardless of type of the vehicle or road or weather conditions.
Safety and Security
– Guest is responsible for all items brought into the Property. To prevent theft of or damage to furnishings or personal property, you agree to close and lock doors and windows when not present at the Property and upon check-out. We will not be liable or held responsible for items left behind following departure, missing, lost or allegedly stolen items during the rental period.
Hot Tub Disclaimer
- Hot Tub Use: Guests acknowledge that use of the hot tub is at their own risk. Hidden Leaf Baja, its owners, and staff shall not be held liable for any accidents, injuries, health issues, or fatalities that may occur during or after using the hot tub.
- Health Precautions:
- Individuals with heart conditions, high or low blood pressure, or other medical concerns should consult a physician before using the hot tub.
- Pregnant women are advised not to use the hot tub.
- Children under the age of 12 must not use the hot tub. Children aged 12 to 16 must be supervised by an adult at all times.
- Do not use the hot tub if under the influence of alcohol, drugs, or medications that may impair judgment or physical coordination.
- Safety Rules:
- Limit hot tub sessions to 15 minutes to avoid overheating. Extended exposure may lead to nausea, dizziness, or fainting.
- Enter and exit the hot tub slowly to prevent slipping.
- No glass containers are allowed in or near the hot tub.
- Do not submerge your head underwater or engage in rough play.
Pool Disclaimer
- Pool Use: Guests acknowledge that use of the swimming pool and surrounding area is at their own risk. Hidden Leaf Baja, its owners, and staff are not liable for any accidents, injuries, or fatalities that may occur as a result of using the pool.
- Safety Rules: All guests must adhere to the following pool safety guidelines:
- Health and Condition: Guests affirm that they are in good health and physically able to use the pool. Anyone with a medical condition that may be affected by pool use should consult a doctor before participating.
Your use of the Hot Tub and Pool releases Hidden Leaf Baja from all liability related to pool use. This waiver includes, but is not limited to, liability arising from negligence, accidents, injuries, illness, or death.
Excessive Use
– The Property Rental provides you with enough water and gas for the duration of the rental period. Should any gas or water be used in excess, and need to be replenished, you will be charged the appropriate fee to replenish.
Smoking
– Smoking/Vaping is strictly prohibited anywhere on the Property. The Property is a NON-SMOKING environment, smoking/vaping is prohibited in and around the rooms. We reserve the right to charge a $150 USD (per incident) smoking/vaping fine to any guests that smoke in or around the rooms.
Pets
– Pets are not permitted.
Appliances and Technology
– Please double-check that you have switched off all the lights or other electrical devices (including the air conditioning) before you go out.
– You’re welcome to use the washer, please make sure that you don’t overload it.
– We do not guarantee Wi-Fi uptime, speeds, or reliability for work or other purposes. No refund will be given due to power outage, fuel, water, gas, steam, refrigerant, sewerage, telephone, or internet services due to external factors.
Compliance
– Failure to follow any of these house rules is a breach of the terms and conditions of your reservation.
– If anything in our Rental Party Rules is unclear, please contact us.
– We reserve the right to evict any Guest or Visitor who fails to adhere to our Rental Party Rules.
– Events and commercial photography or filming are prohibited at the Property without our express written permission. (If approved, additional conditions and fees will apply.) No tents or other structures may be erected on the Property without our express written permission.
– Use of the Property for any criminal activity is prohibited and may result in fines, prosecution, and/or Rental Party’s immediate removal from the Property. We may cooperate with any investigation of alleged criminal activity that occurred at the Property during Rental Party’s’ stay.