Community Experiences Terms & Cancellation Policy

Booking & Payment

• All bookings must be made in advance through our website.
• Payment is required in full at the time of booking to confirm your spot.
• Prices are listed in MXN (Mexican Pesos) unless otherwise specified.

Cancellation & Refunds

• Cancellations made 5 days or more before the scheduled experience will receive a full refund.
• Cancellations made less than 5 days before the scheduled experience are non-refundable.
• Mini-Retreats will follow the Retreat Participant Terms & Conditions.
• Hidden Leaf Baja reserves the right to cancel or reschedule an event due to unforeseen circumstances. In such cases, guests will be offered a full refund or the option to reschedule.

For rescheduling requests, please contact retreats@hiddenleafbaja.com as soon as possible.

Event Participation & Conduct

• Guests are expected to arrive on time for scheduled experiences.
• Late arrivals may result in a shortened experience without a refund.
• We maintain a respectful and inclusive environment; disruptive behavior may result in removal from the event without refund.
• For private wellbeing appointments, please follow the practitioner’s guidelines and disclose any medical concerns in advance.

Liability & Assumption of Risk

• By participating, guests acknowledge that wellness activities involve some level of personal risk, and Hidden Leaf Baja is not responsible for injuries or medical conditions that may arise.
• Guests are responsible for their own personal belongings; Hidden Leaf Baja is not liable for lost or stolen items.

Weather & Unforeseen Circumstances

• Certain outdoor experiences may be impacted by weather. In the event of cancellation due to weather, guests will be offered an alternative date or refund.

We appreciate your understanding and look forward to welcoming you to Hidden Leaf Baja! 🌿